All Natural Soap Bar
All Natural Soap Bar
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Shipping & Returns
Shipping & Returns
Gift Boxes: Processing time is 1-2 business days plus transit time.
Tumblers: Processing time is 1-2 business days plus transit time.
Candles: Processing time is 3-5 business days plus transit time.
If you receive your package and are not satisfied, please message us.
Packaging
Packaging
Gift boxes with succulents comes carefully packaged in our floral designer box with white crinkle.
Candles will be tightly packaged in bubble wrap and shipped in a brown outer box.
Succulent (if applicable)
Succulent (if applicable)
We only ship out beautiful, healthy plants! Each succulent is hand-planted using locally grown succulents. Please be aware that not every plant is the same, allow for variations in types and imperfections.
Succulent Care (if applicable)
Succulent Care (if applicable)
Succulents enjoy 6-8 hours of indirect light per day. Water your succulents when they are completely dry - about every 1-2 weeks.
Find out more
FAQ
How do I return my item?
Any new/unused products purchased within 14 days may be returned. Returner assumes all costs of shipping. Please email us: info@sweetbasil.store for return/shipping instructions.
Do you offer a product guarantee?
100% Satisfaction Guarantee: If after receiving your completed order, you are not satisfied with the products for any reason, please contact us immediately and we will either correct the situation or provide a refund.
How do I contact you?
If you have any issue or questions with your order you can email us at info@sweetbasil.store. Please include your name, email, and order number so we can better assist you!